Welcome to Nila Voyages. By booking any travel service, tour package, transportation, hotel accommodation, sightseeing activity, or related service with Nila Voyages, you agree to the following Terms & Conditions. Please read them carefully before making a booking.

1. Booking Policy

1.1 All bookings are subject to availability at the time of confirmation.

1.2 A booking shall be considered confirmed only after receipt of the required advance payment and issuance of a confirmation from Nila Voyages.

1.3 The company reserves the right to refuse any booking at its discretion.

1.4 Customers are responsible for providing accurate names, travel dates, contact details, identification documents, and other required information.

1.5 Any changes in passenger names, travel dates, hotel preferences, or itinerary after confirmation may attract additional charges.

2. Pricing & Payments

2.1 Package prices are based on current airfare, fuel costs, transportation rates, exchange rates, hotel tariffs, government taxes, and other applicable charges.

2.2 Prices are subject to change without prior notice due to:

2.3 Full payment must be completed before the commencement of travel unless otherwise agreed in writing.

2.4 Failure to make payment within the specified timeline may result in automatic cancellation of the booking.

2.5 Payments made through payment gateways, banks, UPI, cards, or third-party platforms may be subject to processing timelines and transaction charges.

3. Cancellation & Refund Policy

3.1 Cancellation requests must be made in writing via email or official communication channels.

3.2 Cancellation charges may vary depending on:

3.3 Refunds, where applicable, will be processed after deducting applicable cancellation charges, service fees, taxes, and supplier penalties.

3.4 Certain bookings, promotional offers, peak season reservations, flight tickets, visas, permits, and non-refundable hotel bookings may not be eligible for refunds.

3.5 Refund processing timelines depend on banks, payment gateways, airlines, hotels, and third-party service providers.

4. Changes & Amendments

4.1 Any request for changes to confirmed bookings shall be subject to availability and additional charges.

4.2 Nila Voyages reserves the right to modify itineraries, hotels, transportation, sightseeing schedules, or tour arrangements due to operational requirements, weather conditions, safety concerns, government regulations, or unforeseen circumstances.

4.3 In case a hotel or service becomes unavailable, an alternative of similar category may be provided.

5. Travel Documents & Responsibilities

5.1 Travelers are solely responsible for ensuring possession of valid:

5.2 Nila Voyages shall not be responsible for denied boarding, entry refusal, visa rejection, incomplete documentation, or losses arising from invalid or insufficient travel documents.

5.3 Travelers are advised to verify all travel advisories, entry regulations, health requirements, and immigration rules before departure.

6. Travel Insurance

6.1 Travel insurance is strongly recommended for all travelers.

6.2 Insurance coverage may include:

6.3 Nila Voyages shall not be liable for any losses or expenses that could have been covered under travel insurance.

7. Liability Disclaimer

7.1 Nila Voyages acts only as an intermediary between travelers and third-party service providers including airlines, hotels, transport operators, cruise companies, activity providers, local vendors, and other travel suppliers.

7.2 The company shall not be liable for:

7.3 Travelers participate in tours, activities, adventure sports, trekking, rafting, safaris, and similar activities at their own risk.

7.4 Nila Voyages shall not be responsible for any direct, indirect, incidental, or consequential loss arising during the course of travel.

8. Force Majeure

8.1 Nila Voyages shall not be considered in breach of its obligations where performance is affected by circumstances beyond reasonable control including:

8.2 Additional costs arising due to such events shall be borne by the traveler.

9. Hotel & Accommodation Policy

9.1 Standard hotel check-in and check-out timings shall apply unless otherwise specified.

9.2 Early check-in and late check-out are subject to availability and additional charges.

9.3 Hotel classifications and star ratings are based on supplier standards and may differ across destinations.

9.4 Any damages caused by travelers to hotel property shall be the sole responsibility of the traveler.

10. Transportation & Sightseeing

10.1 Transportation services are arranged according to itinerary plans and local operational conditions.

10.2 Vehicle type may vary depending on group size, route conditions, and destination requirements.

10.3 Sightseeing activities are subject to weather conditions, government permissions, operational timings, and local circumstances.

10.4 Unused services included in a package are generally non-refundable.

11. Health & Safety

11.1 Travelers are responsible for assessing their own physical fitness and medical suitability for travel.

11.2 Travelers must disclose any serious medical conditions, disabilities, dietary restrictions, or special requirements at the time of booking.

11.3 Nila Voyages reserves the right to decline participation in activities deemed unsafe for a traveler.

12. Conduct During Travel

12.1 Travelers are expected to behave responsibly and comply with local laws, customs, hotel regulations, and instructions from tour guides or authorities.

12.2 Any behavior causing inconvenience, danger, damage, or disturbance may result in removal from the tour without refund.

13. Intellectual Property

13.1 All website content including text, graphics, logos, itineraries, photographs, branding, and marketing materials are the property of Nila Voyages unless otherwise stated.

13.2 Unauthorized copying, reproduction, or distribution of website content is prohibited.

14. Website Information Disclaimer

14.1 Information provided on the website, brochures, itineraries, quotations, social media pages, advertisements, and promotional materials is intended for general informational purposes only.

14.2 Travel information, entry fees, permits, accommodation rates, transportation schedules, seasonal details, weather conditions, sightseeing availability, and government regulations are subject to change without prior notice.

14.3 While reasonable efforts are made to maintain accurate information, Nila Voyages does not guarantee that all information will always remain current, complete, or error-free.

14.4 Travelers are advised to independently verify important travel information with relevant authorities and service providers before travel.

15. Privacy

15.1 By using our services, travelers consent to the collection and use of personal information for booking, communication, operational, and legal purposes.

15.2 Personal information may be shared with hotels, airlines, transport operators, visa agencies, payment processors, and other service providers strictly for travel-related operations.

15.3 Nila Voyages takes reasonable measures to protect customer information but shall not be held liable for unauthorized access caused by circumstances beyond reasonable control.

16. Governing Law & Jurisdiction

16.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

16.2 Any disputes arising from bookings or services shall be subject to the jurisdiction of courts located in Delhi, India.

17. Acceptance of Terms

17.1 By booking any service with Nila Voyages, the traveler acknowledges having read, understood, and agreed to these Terms & Conditions.

17.2 Nila Voyages reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

18. Disclaimer

The information, travel details, itineraries, prices, availability, software, products, and services published on this website are provided for general information purposes only and may contain inaccuracies, typographical errors, or outdated information. Nila Voyages reserves the right to correct, update, modify, or remove any information on the website at any time without prior notice.

All travel-related information, including but not limited to hotel availability, transportation schedules, sightseeing details, visa requirements, permits, weather conditions, entry fees, and government regulations, is subject to change by respective authorities, suppliers, or service providers. Users are advised to independently verify all important information before making travel decisions.

Information and advice provided through this website should not be considered professional legal, financial, medical, immigration, or other specialized advice. Users should consult qualified professionals or relevant authorities for guidance specific to their individual circumstances.

All content, services, and materials on this website are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Nila Voyages disclaims all warranties including, but not limited to, merchantability, fitness for a particular purpose, accuracy, reliability, availability, and non-infringement.

Under no circumstances shall Nila Voyages, its owners, affiliates, employees, partners, agents, or suppliers be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or connected with the use of this website, reliance on its content, inability to access the website, booking cancellations, travel disruptions, technical failures, or any loss of data, profits, business, or goodwill.

While reasonable efforts are made to maintain the security and functionality of the website, Nila Voyages does not guarantee that the website, servers, emails, or downloadable content will be free from viruses, malware, or other harmful components. Users are responsible for using appropriate security measures and antivirus protection.

Users are solely responsible for ensuring that all personal, passenger, payment, passport, visa, and contact details provided during booking or inquiry are accurate and complete. If you need to correct or update any information, please contact us at +91 9990399693 or [email protected]. Nila Voyages reserves the right to cancel or refuse any booking or transaction if incorrect, incomplete, or unverifiable information is provided, and any resulting costs or losses shall be borne by the user.

Nila Voyages reserves the right to restrict or deny access to the website, suspend transactions, refuse service, or limit payment methods at its sole discretion without prior notice.

By using this website, you acknowledge and agree to this disclaimer and the applicable Terms & Conditions of the website.